Commercial Security Systems

CABRA’s commercial security systems use Closed Circuit television (CCTV) systems to provide live and recorded footage of areas on your property or in your business that you want to monitor. When a company “hires” a security system, it hires another manager. A manager that always knows exactly what happened, who did it, and when.

This manager is on duty 24/7, 365 days a year. It never complains about work hours or asks for a pay raise. All it needs is electricity. This manager helps to resolve disputes, records timeliness and punctuality, catches dishonest (and exemplary) employees, and keep an eye on the shop floor at all times.

Resolve Customer Disputes

Have you ever faced a disagreement between a customer and employee that no one else saw or witness? CCTV camera systems provide an objective, third party to help resolve disputes.

Martin Gonzalez owned a local grocery store. One day a customer came in, made a small purchase with cash, and then left. A few minutes later, the customer returned, upset that the cashier had short-changed him, giving him a $1 instead of a $10 in change for a $20 bill. Martin had a high-resolution CCTV camera system that CABRA had installed that very day. Martin checked the footage. The image was high-quality enough that it was easy to see exactly which bills the cashier had given the customer: he had pulled change from the correct $1, $5, and $5 slots of the drawer. After being shown the footage, the customer apologized and left without incident.

Catch Exemplary Employees in the Act

While CCTV surveillance systems can catch thieves in the act, they can also catch exceptional employees who go above and beyond to provide excellent customer service.

Nick Johnson ran a mechanic shop with a wide variety of tools and equipment. One specialized tool was extremely expensive, so the shop could only afford one. One day, the tool went missing. Nick reviewed the footage from the CCTV system CABRA had installed to find the last place it had been seen. An employee had taken the tool to his car and then driven away.

After investigating, Nick discovered that the employee had taken the tool to provide roadside assistance to a long-time, loyal customer. The employee had simply forgotten the tool in his car. The camera system helped Nick find the tool and also see that the employee had made the right decision at the time.