Alfa Whittick
Meet the CABRA Technology Systems Team!
Alfa Whittick is a seasoned technology professional with over two decades of leadership experience in Telecommunications, Network Operations Center (NOC) management, crisis response, employee development, and both technical and customer support. Holding a formal degree in the field, Alfa has built a dynamic career working across a wide range of systems and platforms throughout the Caribbean, North and South America. His commitment to exceptional customer service has consistently set him apart in competitive markets, helping sustain and grow businesses through service-driven differentiation.
Throughout his career, Alfa has collaborated closely with management teams at all levels, championing strong employment relationships rooted in shared goals and a clear business vision. He believes that effective leadership requires not only people management and people development but also more than a working knowledge of the product and its value to customers – a principle he integrates into every facet of CABRA Technology Systems, Inc.
Known for his technical expertise, strategic thinking, and collaborative approach, Alfa brings a unique combination of analytical insight and hands-on experience to the table. His passion for technology and commitment to excellence continue to shape the mission of CABRA Technology Systems, Inc: delivering tailored, high-quality solutions that empower clients through innovation and reliability.
The CABRA Technology Systems Team Expertise Includes:
- Network Operation Center (NOC) and call center management.
- Process focused: NOC procedures, key deliverables and meeting service level agreements (SLA)
- Technical training development and delivery
- Team and staff development expertise
- Crisis management
- High-touch customer interaction, engagement and collaboration at all stages of the process.
- Executive level and above interaction and briefing.